OSL 580 Knowledge Management

4 Credits

Students learn to utilize information, data, and the intellectual assets of employees to implement critical functions. Through the evaluation of critical function processes, knowledge within the organization is evaluated for present, short- and long-term usage, and future applications. The impact on decision-making, services, and product development is also studied to sustain the organization’s competitive edge. A research project related to these topics is an integral part of the course.