OSL 580 Knowledge Management

3 Credits

This course will enable students to utilize information, data, and the intellectual assets of employees to implement critical functions. Through the evaluation of the critical function processes, knowledge within the organization will be evaluated for present, short, and long term usage and future applications. The impact on decision making, services, and product development will be studied to sustain the organization’s competitive edge. A research project related to course content is an integral part of the course.